Our Annual Commitments

Prepare to develop a ESG Due Diligence P&P

Achieved

Disclose green financing information on corporate website

In Progress

Install motion detectors and timers to reduce unnecessary lighting usage at Nina Tower Office

Achieved

Provide solution and enable technology for telecommuting / remote work, thus lowering transportation-related emissions

Achieved

Install 20 charging stations to encourage EV adoption

Achieved

Review current ESG data and identify room for improvement

Achieved

Implement innovative solution to streamline the ESG data collection process, i.e., Optical Character Recognition (“OCR”) for electricity bill recognition

Achieved

Upgrade office equipment to standing desk with adjustable height as well as adjustable monitor to promote healthcare

Achieved

Provide regular safety training and awareness sessions for our colleagues

Achieved

Establish the Information Security Policy for setting up the baseline protocols for all departments to follow the security standard

Achieved

Enhance ability of incident response to reduce the impact of data issues and accelerated the response to cybersecurity and data privacy threats

Achieved

Introduce an online training system to provide cyber security awareness training

Achieved

Execute one cyber security knowledge sharing activity

Achieved

Offer flexible, on-demand consultative sessions to internal departments on KPI writing and integrating social and environmental parameters for ESG measurement

Achieved

Hosting two Distinguished Speaker sessions, three to four Interdepartmental Dialogue sessions and two to three Business Networking sessions, as part of our efforts to consolidate our Places with Heart Academy, for ESG knowledge empowerment

Achieved

Collaborate with at least two universities on four topics of concern to strengthen research and innovation capacity for sustainability

Achieved

Install 20 quick charging stations to encourage EV adoption

Achieved

Implement the Zero-carbon Chiller System Project as part of our progress towards a decarbonised future

Achieved

Study the feasibility of installing solar panels in at least two hotel properties

In Progress

Study the feasibility of installing solar panels in buildings managed by Property Services

In Progress

Study the feasibility of planned enhancement of the Air-Conditioning system at four properties managed by Property Services and get approval on BEAM Plus enhancement works for 19 buildings

In Progress

Apply for IAQ-related certifications for three buildings managed by Property Services and prepare for applying for the Water Supplies Department’s Quality Water Supply Scheme

Achieved

Identify additional feasible certifications related to sustainable buildings and continue to renew the current certification of hotel properties

Achieved

Conduct feasibility study on water-saving opportunities and explore collaboration opportunities with third party on improving recycling service

Achieved

Initiate collection of data of all hotel properties and conduct data analysis

Achieved

Review the effectiveness and progress made by Nina Hospitality againstthe CCG 3050+ roadmap

Achieved

Explore opportunities for renovating five properties managed by Properties Services and achieving WELL certification

Achieved

Conduct preliminary gap analysis to identify hotel properties that are eligible for WELL certification

In Progress

Require all new major projects to aim for WELL certifications

Achieved

Conduct a desktop study on the climate risks in new buildings' design

Achieved

Engage with consultants to conduct a climate risk assessment on properties managed by Properties Services

In Progress

Review and assess the flooding risks faced by the drainage system and piping of all hotel properties

In Progress

Review the impacts of climate change on hotel properties, assess the potential climate risks and prepare a work list

In Progress

Revise the original "Guidelines for Sustainable Procurement of Project Department” to "Guidelines for Sustainable Design and Procurement of Project Department"

Achieved

Incorporate the Group’s sustainability philosophy into the Group’s revised Supplier Code of Conduct

Achieved

30% of commonly used items purchased are sustainable

Achieved

Require new suppliers to provide information on their ESG- or sustainability-related certification and internal policies and manuals at Nina Hospitality

Achieved

Take ESG factors into account to reach sustainable procurement goals by consolidating sustainable requirements from different user departments

Achieved

Prioritise sustainable sourcing by following our sustainable procurement guidelines, and ensure they are integrated in the procurement process

Achieved

Abandon single-use plastic items and instead adopt alternative, sustainable products at the Group’s hotels

In Progress

• Include targets for the revised Guidelines for Sustainable Design and Procurement of the Project Department
• Energy / electricity consumption
• Water use / harvesting
• GHG emissions
• Renewable energy
• Well-being & health

Achieved

Integrate directions formulated by the ESG Sub-committees or the Working Groups into departmental or individual KPIs, as part of our progress of linking ESG performance with bonus

Achieved

Roll out Reuters Training programme and develop further staff engagement plan on 3Ps / ESG

Achieved

Sign the Equal Opportunities Commission’s “The Racial Diversity and Inclusion Charter for Employers” and develop appropriate targets / programmes

Achieved

Study of employee well-being benchmarking

Achieved

Roll out of International Women’s Day celebration

Achieved

Establish relevant DEI metrics

In Progress

Review OH&S metrics and governance

Achieved

Develop a working list to reduce wastage and packaging in office events and company gifts

In Progress

Identify programme to be incorporated into CCG Hearts to enhance appreciate / recognition culture

Achieved

Conduct customer satisfaction surveys covering property owners, tenants and hotel customers

Achieved

Conduct internal employee satisfaction surveys by an independent party

Achieved

Facilitate regular one-on-one meeting between staff, managers or supervisors via online system

In Progress

Study the possibility of and identify policies and programmes that enhance employee experience(e.g., No Pay Leave, Smart Casual Dress Code)

Achieved

Introduce the buddy system designed for new joiners

Achieved

Conduct research and benchmarking among existing staff members and the Group‘s competitor as part of the Culture Project

Achieved

Commence the establishment of the Group’s employer value proposition

Achieved

Formulate an employer branding strategy to enhance the attractiveness of the Group

Achieved

Design a recruitment journey for job candidates

In Progress

Identify existing donation projects in relation to elderly, youth and intergeneration

Achieved

Identify potential long-term NGO partners who could deliver programmes effectively on the themes on elderly, youth and intergeneration

Achieved

Prepare proposal for schemes that incentivise volunteerism among colleagues

Achieved

Secure three NGOs for partnership on community activities

Achieved

Develop and roll out CCG Hearts programme

Achieved

Organise a signature CSR event in relation to elderly, youth and intergeneration

Achieved

Revamp the Group’s sustainability website to reflect company's latest ESG strategies and goals

Achieved

Develop a framework for measuring and attributing positive social impact to CCG activities

In Progress