Because employer brand is about life itself; one’s future, one’s self-worth, and the health and happiness of those around you. Therefore, it’s critical to get it right, both from the top looking down, as well as the bottom looking up. But it’s a mistake to think about it being simply about recruitment. Yes, do it well and you’ll increase your abilities to hire and keep top talent, but it’s what happens as a result which makes employer branding so worthwhile and rewarding. Being a fair, responsible, rewarding, compassionate, sustainable employer, with healthy, happy, productive, community-minded employees, will percolate through to your customer base in the most compelling and authentic manner. This in turn, will imperceptibly and positively impact every touchpoint your business has with its market. And in doing so, will provide an answer to “what’s it like to work there?” that we can all be proud of.