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Liveable Home: A Smart, Green and Inclusive Neighbourhood in the Making
The Anderson Road Quarry development offers the promise of an inclusive community in an environment that is as lovely as it is unique. Here in the foothills of Fei Ngo Shan, also known as Kowloon Peak, lies the emerging Anderson Road community. The location, a former quarry site known as Anderson Road Quarry (ARQ), was envisioned in 2012 as “a green and liveable community that meets the territorial, district and local needs by providing land for residential, commercial, recreational and community uses,” according to the Planning Department of Hong Kong. Birth of a convenient new community ARQ occupies an elevated position in the foothills of Fei Ngo Shan, with a ridgeline more than 200 metres above sea level. Since the 1950s, ARQ in East Kowloon supplied aggregate, asphalt, stone and concrete to the Hong Kong construction industry until the land was returned to the government in 2016. The 88-hectare site is now undergoing a transformation to become a sustainable community with a planned population of about 30,000 people. Construction began in December 2016, and residents are expected to populate the neighbourhood from 2023-24 onwards. Kowloon Peak’s hidden gem with strong connectivity This is a visually prominent location from southern Kowloon and the northern shore of Hong Kong Island. Tucked off Clearwater Bay Road, the location is just moments from the Kowloon East CBD, enjoying elevated views over the city into the Victoria Harbour in the distance. It is only a short drive from Sai Kung, where you can go deep into country parks or hop on a boat The open space in ARQ covers an area of about 21.5 hectares. To promote community engagement, a city park, known as the Quarry Park, is being built. Covering 8.5 hectares of green space, the park will include the core part of the development, providing a green promenade and a recreational area. It is intended to be a regional park with a quarry museum and a centre of leisure and sports. The quarry museum will be a rock cavern development exhibiting the quarrying history, while rock caverns will be used for commercial activities such as wine cellars, spas and restaurants, to help boost the local economy. In addition to ARQ’s green initiatives, a new bus-to-bus interchange will be constructed at the toll plaza of the nearby Tseung Kwan O Tunnel, to address surging demand for public transport and mitigate the impact of new traffic generated by ARQ development. A series of associated off-site road improvement works, and pedestrian connectivity facilities is likewise proposed to enhance pedestrian connectivity between the ARQ site and the surrounding neighbourhoods. Smart, walkable community Developed within the “Smart Green Resilient” (SGR) planning framework, ARQ boasts smart city initiatives with an emphasis on walkability and sustainability. Smart initiatives include pedestrian walkable networks, cycling networks with shared/rental bikes, interactive bus-stop concepts and smart phone apps, all of which can be used to encourage residents to use convenient and healthy ways to commute within the area, thus helping to reduce vehicular transportation and emissions. In its report on the State of Sustainable Built Environment (2017), the government praised ARQ’s water management systems, noting that its “low impact development will help to create a leisure oriented, socially integrated and harmonious community... a blue-green infrastructure, integrating water planning with landscape and urban design.” Inclusive community The SGR principles satisfy many master-planning principles that Rina Ko, a Registered Architect and Research Associate at The Chinese University of Hong Kong, Jockey Club Institute of Ageing, attributes to an inclusive community, including safe mobility and activity; an environment that fosters confidence and independence in activities of daily living; a community that supports cognitive ability and reduces anxiety; and finally, well-being: an environment that promotes sense of contentment. “An inclusive community promotes respect to all people in the community, of different backgrounds, abilities and interests; it values diversity and engages all people in decision-making process that affects them while ensuring equal access to all resources and opportunities,” said Ko. “It’s vital to a city’s well-being – and is an important element of an SGR city.” “A mind-set of inclusiveness among policy makers, planners and all decision makers should be cultivated,” she said. That way, a community, bringing together people representing different groups, can make decisions collaboratively.” ARQ will be a dynamic showcase of green and sustainable thinking; a vibrant new community at the forefront of Hong Kong’s transition to an SGR city.
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Innovation: Developers Embrace Digital Transformation
Digital transformation improves more than an organisation’s operational efficiency; it also helps the organisation move up the value chain. Of a total of 188 real estate companies from Europe, America, Asia and other regions surveyed by KPMG in early 2020, about 58% report that they currently have a digital strategy in place, representing an increase from 52% in 2018-2019. In addition, approximately 95% of real estate companies said they have plans to undergo a digital transformation. In response to this trend, Hong Kong’s property developers have accelerated their digital transformation plans to improve their competitiveness while contributing to the building of smart cities. Fostering change in corporate culture is critical to the success of driving digital transformation, which is why Chinachem Group has created a Business Transformation and Innovation department to digitalise its core business processes and promote the use of proptech. “First, we use technology to strengthen our marketplace edge; and second, we aim to formulate new business models and explore new revenue streams. We may even invest in promising start-ups that show traction in the market for new income streams.” Fostering an innovative culture and mind-set For digital transformation to be successful, it is difficult to rely on one or two departments alone; it requires cultural change as well. Outsiders such as consultants may not understand the pain points of on organisation, whereas the department in charge truly understands where the problems lie and know what solutions may be realistic. As a result, digital transformation is not confined to technological innovation; rather, it requires a radical employee shift in mind-set. Digital transformation can only succeed when an organisation perceives change as a core value and, likewise, when employees embrace innovation. Citing his company as an example, Damien decided to work with Chinachem Group’s Human Resources Department to launch a programme known as “Innovation Ambassador” in order to encourage employees to innovate and drive change in corporate culture. He confessed that before joining the Group, he thought that digital transformation might be difficult in a traditional organisation like Chinachem Group, which has a long-running history of success. It turns out his worries were unfounded. “Hongkongers are never afraid of innovation. For instance, during the pandemic this year, we set up an inter-departmental task force to fight the coronavirus using technology. From hand-washing fluid to thermometers, the task force’s members were immersed in up-to-the-moment research and discussions,” said Damien. “Our hotels decided to use robots for room service. We even studied the feasibility of using AI-enabled robotics to transport luggage to different rooms. All these were new approaches for us.” Finding the right business solution Chinachem Group is now running on the fast-track to digitalisation, and its Finance and Human Resources departments are using System Applications and Products (SAP). Chinachem Group is also the first Hong Kong company to use Building Information Modelling (BIM), Aconex and Novade to help digitalise the construction industry. Chinachem Group also actively supports the local start-up ecosystem. It works with accelerators to encourage start-ups to create innovative solutions, thereby enabling the industry to address specific challenges and meet a variety of new demands. At the same time, the Group signed a Memorandum of Understanding (MoU) with the Smart City Consortium in July 2020 to promote the development of a smart city. Currently, Chinachem Group is planning on its very first IoT equipment safety standard. With regards to future development, Damien explained that Chinachem Group would begin the second phase of the deployment of SAP to centralise and streamline the Group’s business processes and information flow and upgrade its existing leasing management system. Grow with start-ups Chinachem Group will also connect local and overseas stakeholders to let them know the Group is eager to embrace innovation. “We hope to make us part of the larger tech ecosystem so that start-ups will approach us. We also look for opportunities to co-invest in start-ups with venture capital funds. This way the entire start-up ecosystem is aware of our commitment to digital transformation and by doing this, we will create a better future,” said Damien. One recent example of Chinachem Group’s work is the introduction of the Enertainer, a battery-storage system created by a local start-up, for the construction site at Anderson Road. “Traditional diesel generators are the most usual power source for remote construction sites because connecting to the grid is extremely difficult. By using the Enertainer, we were able to run all equipment without fumes or noise of diesel generators on site and reduce carbon emissions by 85%. This is one of the reasons we promote the use of clean energy wherever possible in our site works,” Damien explained. There are more examples. For instance, the Group was the first private sector company to introduce the ‘kNOw Touch’ contactless panel developed by the Hong Kong Productivity Council (HKPC). “For start-ups and companies undergoing digital transformation alike, it is common to fail, but those who fail fast tend to succeed faster,” said Damien. “Therefore, there must be a procedure, or what is known as Minimum Viable Product (MVP), to allow them to review, correct, and restart. Traditional organisations do not have this mind-set or culture, but we often remind our colleagues that Rome wasn’t built in a day. Sometimes it’s not a big deal to fail, but the most important thing is we learn from our mistakes. Have a plan B, so that we can cope with uncertainty and timely respond with agility.”
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Sustainability
Green Building Movement Gains Momentum
In a year that has ushered in unparalleled changes in the way people view their homes, office spaces and leisure time, architecturally inspiring Grade-A office space is a virtue in of itself. But what is this worth to tenants? According to a report from the Harvard T.H. Chan School of Public Health / Syracuse University Center of Excellence / SUNY Upstate Medical School, workers in green, well-ventilated offices record a 101% increase in cognitive scores (brain function). Research from the World Green Building Council indicates that better indoor air quality (low concentrations of CO2 and pollutants, and high ventilation rates) lead to improvements in performance of up to 8%. “Sustainable buildings with good indoor environmental quality (IEQ) boost productivity”, said Priscilla Wong, member of the Sustainability Steering Committee of Chinachem Group. “One of the most important aspects of green buildings is that they focus on wellbeing and health, which leads to productivity improvement.” Green buildings have their own rating systems. The LEED rating system, developed by the US Green Building Council, is one of the most respected international green building certification standards that is widely accepted by the multinational corporations and is considered as a key office selection criterion. A building can achieve LEED certification under various rating systems after undergoing a technically rigorous process, including the incorporation of green strategies to achieve enhanced energy efficiency and healthy indoor environments. Today, investors, employees, clients, governments and the media are increasingly concerned about what a business is doing to and for the environment. Leasing a LEED-certified building is an effective way to classify the tenant as one that makes a positive commitment to the environment, which can give tenants competitive advantage in their respective industries. Green buildings with good IEQ are shown to improve employee productivity, while improving the health and safety of tenants and users. “A survey released from the US Green Building Council (USGBC) discovered that employees who work in LEED-certified office are healthier, happier and more productive than employees in non-LEED buildings. For instance, 85% of the employees who took part in the survey feel their access to natural sunlight and quality outdoor views boost their overall happiness and productivity”, said Wong. Wong explains that green offices always have higher requirements for fresh-air supply and air quality. “According to the survey done by USGBC, abundant fresh air and better air quality increase mental functions and memory, while improving occupants’ health and reducing sick leave”, she said. When virtue becomes a necessity Science or climate-change deniers, who have dragged their feet on embracing more sustainable models of building by prizing short-term profit over long-term development, have already fallen behind. Historically, the building sector has been a major source of carbon emissions in the city. “Hong Kong’s buildings account for about 90% of the city’s electricity usage, of which over 60% of the carbon emissions are attributable to generating electricity for buildings”, said Wong. Wong went on to say that in response to climate change, Chinachem Group set a reduction target in 2019, namely CCG3038. The target is to reduce carbon dioxide emissions by 38% by 2030 compared with the base year of 2015. The plan involves six hotels and 22 wholly owned or majority-owned projects, including shopping malls, office buildings, residential buildings, industrial buildings and the Chinachem Group headquarters. The Group also regularly reviews carbon reduction targets in order to catch up with the carbon reduction trend and is planning to adopt a scientifically based reduction target method (SBT) to reduce emissions. The Hong Kong Government has also moved forward on combatting climate change. In the Chief Executive’s 2020 Policy Address, the government announced that the HKSAR will strive to achieve carbon neutrality before 2050. “We believe that our early actions in carbon reduction shall help Hong Kong to achieve carbon neutrality before 2050,” said Wong. The cost of green Wong corrects the outmoded idea that green efforts and sustainable practices are more expensive than traditional practices for buildings. She explains that costs need to be reviewed through a different lens: “It is not about costs justifying the benefits”, she explains. “Rather, it is about an investment that improves and uplifts sustainability features of buildings, benefits the occupants as well as the environment, and eventually saves the planet.” A LEED-certified building is designed to consume less water and electricity. It greatly helps to reduce utility consumption, thereby reducing operational costs to generate immediate savings. But these are small-picture items, said Wong. In the big picture, a building’s lifecycle operational costs are the priority for management teams. By viewing costs through the lens of a lifecycle, a project can achieve a savings even though the initial installation costs are higher. Best-in-class example The One Hennessy Grade-A office building project is located in the heart of Wan Chai. The site was formerly occupied by Asian House and has become an iconic landmark after redevelopment. The roof uses low-absorption materials and vegetation to reduce the heat island effect. Along with other advanced eco-friendly facilities, it can help reduce emissions, save energy, and therefore help protect the environment. For enterprises focusing on environmental protection and intelligent system management applications, it provides an excellent choice of Grade-A office buildings. One Hennessy has since been showered with accolades of prestigious awards, including Asia Pacific Real Estate Awards, the Leading Energy and Environmental Design (LEED) Platinum Award by the USGBC, as well as being one of the finalists of the 2019 Green Building Award (New Building Category: Completed Projects-Commercial Buildings). It has also won the 19th Construction Safety Award (Silver Award, Best Method Statement), been ranked the fourth by the PRC Magazine among the top ten most iconic buildings in Asia (top in Hong Kong) between 2000 and 2020. Last but not the least, it has been mentioned in the “Hong Kong Report on the State of Sustainable Built Environment 2020” most recently. Joseph Leung, Chinachem Group’s Deputy Director of Leasing said that LEED is widely accepted by multinational corporations (MNCs). “It is a blueprint to create healthy, highly efficient and cost-saving green buildings. Among the benefits of LEED-certified buildings, brand enhancement is a key motivator for tenants.” Leung said that One Hennessy’s reduction in energy consumption and significantly improved indoor environmental quality are precisely what MNCs and new tenants are looking for. Today, considerations such as energy conservation, paperless systems, sustainable transportation options, daylighting (adding natural light to an environment to improve employees’ well-being), and access to nature are all considered “must haves” by tenants. One Hennessy’s annual energy savings are 26% more than the baseline in ASHRAE Energy Standard for Buildings, and the reduction of carbon emissions is equivalent to 60,000 newly planted trees. And tenants will benefit from One Hennessy’s sustainable elements to maximise energy efficiency such as a low-E curtain wall system that reduces the amount of radiation heat gain and allows full use of natural daylight to reduce the energy consumption from artificial lighting; while the building’s façade and the setback zone on the podium roof allows natural lighting and ventilation to reach the pedestrian level. To promote a paperless environment, LED display units are installed on each office floor for displaying notices, promotions and educational materials. Electric vehicle chargers are available in every parking space to encourage the use of electric eco-friendly vehicles. An independent Commissioning Authority was appointed to verify the proper operation of the commissioned systems. This ensures that the building operator keeps the equipment operating under the desired conditions. Metering devices are provided for the building operator to monitor the facility’s operational condition. System maintenance and security services are provided in a socially responsible manner, and innovative technology is adopted to further enhance operations, such as through the use of computer-aided facility management. Equipped with state-of-the-art environmentally friendly facilities, One Hennessy can help reduce carbon emission and energy consumption for environmental conservation. As a leader in sustainable development, One Hennessy’s tenants will be aligned with Green Building ideals and meet or exceed their own ESG standards, remarked Leung. Chinachem’s commitment to its “Triple Bottom Line” principles of “People, Prosperity and Planet” means that the Group is focused on moving beyond profit-making to give back to society. One Hennessy epitomizes these principles: it is designed to make Hong Kong a better place by improving the quality of life, delivering excellent services and accumulating resources for charitable and public benefit, Leung concluded.
Community
Community: Listening Creates Inclusion
Hong Kong is such a densely populated city with so little land and so many people that residents and shop owners commonly argue who has the right to use certain public spaces and how these spaces should be used. This issue has caught the attention of Eric Ho, Founder of Architecture Commons, a design agency for urban innovation located in Wan Chai. In 2019, Ho launched the concept of Neighbourhood Innovation Lab in Wan Chai as the starting point to address the problem. Along with a team of professional architects, Ho set up street polling stations, much like those used by by district councillors. They also conducted focus groups and carried out one-on-one interviews with different stakeholders of the community in an effort to understand the true needs of the neighbourhood. At polling stations located along the bustling streets of Wan Chai, the Neighbourhood Innovation Lab group displayed a series of questions about what was important to the community on beautifully designed cardboard displays. They also asked passers-by to write down their expectations and experiences of the neighbourhood. “One resident reminded us to carefully use a specific stool as the manufacturer had spent thousands of dollars and countless nights to put it together. Another resident told us how he missed the taste of ‘toilet congee’, which had earned its name because it was sold near a public restroom on a local street. Surprisingly, it tasted delicious.” Some would air their grievances to Ho. “There used to be a lot of light industry on Sun, Moon and Star streets. But now the neighbourhood has turned into a café and bar zone. The residents upstairs complain about the noise that party-goers make, and shop owners are often offended when cars park in front of their entrances and occupy their business space. There is a lot of dissatisfaction in such a small community.” In the role of mediator, Ho gathered a variety of insights and data from the neighbourhood and presented the information to the government and property developers. “We suggested a pedestrian zone and asked the developer to move away certain facilities to create more public spaces”, he said. “Hopefully this could ease the tension between people and transport.” In a little more than a year’s time, Neighbourhood Innovation Lab was extended to cover North Point and Central. The next station will be Tsuen Wan, Hong Kong’s first new town in the New Territories. Though there are two MTR stations in the district, Yeung Uk Road appears to be the division between the old Tsuen Wan, where clusters of old tenement buildings are found, and the modern Tsuen Wan, where the 89-storey Nina Tower stands. Nina Tower has long taken into account the needs of the visually impaired and people with disabilities. Tactile guide paths were therefore built to connect the mid-floor of the second phase via an elevated walkway network to other major destinations, such as Parc City, Citywalk 2, Yeung Uk Road Market and Tsuen Wan West MTR Station. These passages were built at least 1.05 metres wide for wheelchairs to pass through and must be flat and free of obstacles, fitted with guardrails and handrails on both sides. On the ground floor of NINA MALL, a piazza welcomes people from all walks of life. Sadly, some grass-root families of the area do not feel comfortable entering the piazza because they don’t believe the upscale mall welcomes them. When Neighbourhood Innovation Lab learnt that some did not feel comfortable at the NINA MALL piazza, they recruited different stakeholders and created a team of Corporate Fellows to tackle the problem. They were asked to attend training sessions regularly for four months and explore possibilities of making Tsuen Wan an inclusive neighbourhood. “A lot of fellows are living in Tsuen Wan. They are very passionate about the neighbourhood and really want to do something to enhance the community”, said Ho. “They suggested holding a flea market at the piazza that different stakeholders can operate together. They also considered putting some performances together with the hope that artistic elements can tear down the walls that used to separate people apart.” At present, there are plans to turn Nina Park into an inclusive destination for the Tsuen Wan neighbourhood. To achieve this goal, Chinachem Group is seeking public opinion and encouraging community engagement and participation to create a better place for the stakeholders.
Taste
Baked with Heart and Soul
While the recipe contains just three simple ingredients, the palmier packs a powerful punch. In recent years, the palmier has become one of the most beloved pastries in Hong Kong. The l’hotel team’s new signature heart-shaped palmier pastry will be available for sale at its hotels. The palmier, or palmier cookie, as in French, is nicknamed as a “pig’s ear”, “elephant’s ear” or “palm leaf” because of its shape. In the Latin American world, they call it “orejas”, which means “ear” in Spanish. At a German bakery, it would be called simply a “pig’s ear”, as the bakery staff would likely be perplexed with the word “palmier”. In Hong Kong, surprisingly the nickname is a bit more elegant – and is known as a “butterfly pastry”. It is believed that the palm-sized pastry originated in Europe in the early 20th century. However, its origin remains controversial to this day. Most people think it is of French origin, while others insist that it originated in Australia, Germany or the Middle East. For centuries, palmiers have travelled around the globe and become a favourite snack worldwide, especially in China and Japan. It even became the “signature snack” of the Chinese cities of Beijing and Shanghai. Twenty years ago, you probably would not see freshly made palmiers everywhere, rather they would only be found in certain hotels and traditional bakeries in Hong Kong. Nowadays, with the increasing popularity of Western and Japanese bakeries and palmier stores, freshly made palmiers have become more available. Palmiers taste heavenly: they are buttery, crispy, sweet, and have a more delicate shape than traditional cookies. What is the secret of making these tiny little deliciously flaky palmiers? It all boils down to passion, rather than technique or skill. After all, the palmier is nothing but butter, flour and sugar. A good dough of tender, crunchy and buttery puff pastry takes time to make. The baker must be patient; palmier dough can’t be rushed. The baker must fold the butter into the flour to make the dough, folding the buttery layers repeatedly. It has to be folded quickly or else the butter becomes too soft and it will be hard to handle. The pastry is then rested in the fridge for as many as two to three days. Once chilled, the dough is cut and shaped into a palm-sized butterfly, and sugar is added to the top or the edge. After a high-heat baking this caramelised delicacy is complete. Every step counts and it is a fundamental incarnation of bakery wisdom and art. This small pastry is a celebration of a century of history. Baked with heart and soul, the lovely little treats are delicate and comforting when paired with a cup of Earl Grey tea.
Art and Culture
Two Moons Hung in Tsuen Wan West‘s Night Sky
The moon has always been the inspiration for artists who try to articulate its mysterious, seductive power. In general, there is only one full moon per month but in November 2020, two full moons graced the sky. Artists participating in Jockey Club ifva Everywhere Carnival’s annual art project, presented by Hong Kong Arts Centre, launched a light-emitting installation in the night sky from L’hotel Nina et Convention Centre at Tsuen Wan West to coincide with the dual emergences of the full moon in early and late November. Gazing up, Tsuen Wan residents could see the real full moon as well as a lifelike copy hanging below. The artwork installation, named “St. Peter’s Cupboard”, used detailed NASA images of the lunar surface, and was part of the ifva Everywhere exhibition. According to Mick Yip, the artist behind the moon installation, the artwork was inspired by his fascination with the night sky. “I’m enthralled with astronomy, not just studying it, but also astrological calculations and their influence on us,” he said. “My six-year-old daughter’s curiosity about the universe inspired me to come up with this idea.” The art installation features detailed imagery of the moon’s surface, collected from NASA, and gives the audience a chance to see craters and dark spots that once seemed so far away up close. Helium was used to float the installation, with multiple tests carried out prior to the exhibition to make sure it floated steadily in mid-air. According to Kattie Fan, the ifva Festival Director at Hong Kong Arts Centre, “St. Peter’s Cupboard” was met with an enthusiastic response from the district’s residents. “After all, people were bored and wanted to see something new during Covid. The artwork was refreshing and restorative to those who had been stuck at home for so long! They could just see two moons from a distance, whether they were at home or on the waterfront promenade, without breaking any social distancing restriction.” The team had encountered difficulties in identifying a suitable location for launching the installation into the sky, but in the end Chinachem Group gave them a venue, she said. The outdoor space on the 8th floor of Nina Tower, was identified as the perfect location. After comparing all seafront locations across Hong Kong, Kowloon and the New Territories, it was determined that many high-rise residential buildings at Tsuen Wan West meant there would be more audience engagement. Another concern was that Hong Kong’s Civil Aviation Department has restrictions on flying balloons. According to regulations, a balloon cannot be flown at a height of more than 60 metres above ground level or within 60 metres of any vessel, vehicle or structure. The onshore wind from the Rambler Channel is more moderate compared with other seafront locations. And since the Tsuen Wan location is safely out of the way of aircrafts’ take-off and landing routes, the installation team was able to obtain permission from the Civil Aviation Department to float the balloon at the correct time and place. “We are very grateful to Chinachem for lending us the space,” said Fan. “Most importantly, residents from across the district had the opportunity to participate in the activity in a safe setting. From site selection to confirming the venue, everything was arranged within one month. The event was a great success and we look forward to working with Chinachem again to organise more performances, exhibitions and other activities to expand the audience and promote community engagement.” Organised by Hong Kong Arts Centre and funded by The Hong Kong Jockey Club Charities Trust, and Jockey Club, the ifva Everywhere Carnival 2020 featured a series of exciting events, covering short films, videos, animations and media arts.
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