Thriving with Our Community and People

We are dedicated to building vibrant communities and enriching lives, both in work and leisure. By creating inclusive spaces such as homes, workplaces, hotels, and public areas, we encourage interaction, creativity, and personal growth. Through collaborative initiatives that emphasise intergenerational inclusion and cross-cultural exchange, we actively promote the arts and culture as a powerful tool to foster meaningful connections and encourage mutual understanding. In partnership with local communities, we enhance harmony and inclusivity across all ages, empower individuals, and inspire future leaders. We are equally committed to safeguarding the health, safety, and well-being of our colleagues while supporting their continuous growth and development. Our inclusive approach embraces diversity, supports minority groups, and advocates for social equity, addressing societal challenges to drive meaningful change. Together with our community and colleagues, we aim to create a sustainable, equitable, and thriving future for everyone.

hours

of training provided, recorded a 42% increase

of positions held by women

～

million

in donations (HKD)

hours

of volunteer services provided, recorded a nine times increase¹

organisers

received support on community activities, recorded a three times increase

¹ The nine times increase compared to previous fiscal year was mainly contributed by the launch of our CCG Hearts loyalty programme, which has provided a platform to foster community services and volunteerism.

Curating an Inclusive Community

Fostering inclusive and compassionate communities requires the active participation of all individuals. To inspire greater participation and engagement in community service, we have integrated our volunteering initiatives and recognitions into our CCG Hearts loyalty programme and staff engagement. The CCG Hearts “Quest” feature encourages proactive participation in volunteering to enhance the lives of others by allowing participants to earn points and redeem rewards while spreading joy. By fostering a culture of volunteerism, we not only strengthen community bonds but also create an environment where everyone feels valued and included.

Empowering Next Generation through Education and Nurturing

Recognising that the future lies in the hands of the next generation, we are dedicated to fostering their growth and development through meaningful opportunities. Through a variety of initiatives and youth-focused programmes, we create a dynamic and inclusive environment where young people can learn, connect, and contribute. By fostering opportunities for personal and professional growth, we aim to inspire creativity, build resilience, and cultivate leadership skills. The younger generation plays a vital role in our sustainability initiatives, which aim to nurture the talents, encourage collaboration, and prepare them to shape a future defined by openness, innovation, and inspiration.

Promoting Arts and Culture through Intergenerational Collaborations

Arts, culture, and heritage are vital to building a vibrant, inclusive, and prosperous society, driving economic growth and fostering social cohesion. They serve as powerful mediums for communication, bridging generations and cultures while promoting mutual understanding. The Group actively supports events that encourages intergenerational inclusiveness and cross-cultural exchange, while delivering meaningful messages such as love and care for the elderly, ensuring they are passed on to future generations.

Safeguarding Health and Safety of Our Colleagues

The Group firmly believes that Occupational Health and Safety (“OHS”) is a vital cornerstone of our overall strategy, operations, and activities. We are dedicated to promoting a work environment that prioritises the prevention of accidents and injuries through our OHS framework, committee, management, performance review and monitoring.

Fostering Continuous Growth and Development of Our Colleagues

Due to evolving global trends, the demand for skills and expertise is always changing. As such, we have dedicated significant effort to ensure our colleagues are fully prepared to address the challenges faced by the Group.

Building a Supportive and Engaged Workplace

We place a strong emphasis on employee empowerment, cherishing the diverse talents and contributions of our team members. At the core of our success lies our workforce, and our dynamic culture thrives on acknowledging and rewarding their dedication. We foster an environment where each individual’s impact is not only recognised but also encouraged.

Commitment to Diversity, Equity and Inclusion

The Group promotes diversity, equity and inclusion (“DEI”) and recognises the importance of a diverse workforce to the success of our business. We have signed the Equal Opportunities Commission’s “The Racial Diversity and Inclusion Charter for Employers” and have launched programmes to create a diverse, equal and inclusive workplace.